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How 898bet Handles Your Personal Information

Your account data, wallet details and browsing activity on 898bet are handled with a clear, straightforward policy — so you always know what we collect, why we collect it, and how you can ask us to change or remove it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and delete dataCookie and session controlsDirect contact for data requests
898bet How 898bet Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or request deletion of the personal data we hold about your account, reach out through any of the channels below. Our Indonesia support team handles data requests alongside general account and wallet queries — bring your registered email or phone number to speed things up.

Live Chat Open the chat widget inside your account dashboard. Have your registered email or DANA, OVO or GoPay number ready so we can verify your identity before actioning a data request.
Email Support Send a data access or deletion request to our support address found in the account help section. Include your account username and the specific data you want reviewed or removed.
Account Help Centre Log into your account and navigate to the Help section. From there you can raise a formal data enquiry ticket, which is tracked and responded to by our Indonesia support team.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures to protect the personal data tied to your 898bet account — from the moment you enter your details at registration through every session you start. Players in Depok and across Indonesia access the same account security framework on mobile and desktop. Here is how each area works in practice.

Data Encryption

Your account credentials, wallet references and transaction records are encrypted in transit and at rest. We use SSL across all account pages to prevent interception of personal data during login or payment steps.

Cookie Controls

We use session cookies to keep your account active and preference cookies to remember your lobby settings. You can manage or clear cookies through your browser settings at any time without losing your account data.

Data Retention Policy

We keep your account data for as long as your account is active. If you request account closure, we retain only what applicable regulation requires and delete the rest within a reasonable processing window.

Third-Party Sharing Limits

We share your data only with payment processors like DANA, OVO and GoPay to complete transactions, and with identity verification services where required. We do not pass your data to advertisers or unrelated third parties.

Common Questions About Your Privacy on 898bet

These are the questions we get most often about how we handle personal data on 898bet. If your question is not answered here, contact our support team directly through live chat or the help centre in your account.

We collect your name, email address, phone number and the wallet ID linked to your DANA, OVO or GoPay account. We also log device type, IP address and session activity automatically when you use the lobby.

Yes. Submit a data access request through the Help section of your account or by emailing our support team. Provide your username and registered contact details so we can verify your identity before sending the data.

Contact support via live chat or the account help ticket system and state that you want your personal data deleted. We will remove data not subject to legal retention requirements within a reasonable timeframe after verification.

We share wallet reference data only with the relevant payment processor to complete your transaction. We do not store your full wallet credentials and do not pass payment data to any unrelated third party.

We use cookies to keep your session active and save your lobby preferences. You can disable or clear cookies in your browser settings. Turning off cookies may affect how your account session behaves during login.

We retain your data for as long as your account is open. After you close your account, we keep only what applicable regulation in your region requires and delete the rest within a defined processing period.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.